Terms
Shipping
We ship world-wide. Delivery times vary from 2 to 10 days depending on your location. Orders are shipped via DHL, Packeta, Fedex, DPD, Bartolini and others.
Free shipping is activated automatically on orders over 200€.
Delivery Times
Europe - 2 to 4 days.
UK, Ireland - 5 to 7 days.
North America, Canada - 7 to 10 days.
South America - 10 to 15 days.
Asia/Africa - 10 to 15 days.
Oceania - 10 to 15 days.
After completing your order you will receive a confirmation and a shipping notification email with your tracking number.
Returns
Exchanges and refunds will be accepted 14 days from when the product was received. Your refund will be processed via your original payment method (excluding shipping and handling costs). Please make sure to check our sizing charts and review your order before checking out.
Products must remain in unworn and undamaged condition.
To make a return please email us at info@nuance-studios.com with your order details.
Payments
Our payment system is managed by PayPal and Stripe.
For more information please contact customer service on the Contact page or via Instagram DM. We usually reply within 24 hours.