Terms

Shipping

We ship world-wide. Delivery times vary from 2 to 10 days depending on your location. Orders are shipped via Packeta, Fedex, DPD, Bartolini and others.

Delivery Times

Europe - 2 to 4 days.

UK, Ireland - 5 to 7 days.

North America, Canada - 7 to 10 days.

South America - 10 to 15 days.

Asia/Africa - 10 to 15 days.

Oceania - 10 to 15 days.

After completing your order you will receive a confirmation and a shipping notification email with your tracking number.

Returns

Exchanges and refunds will be accepted 7 days from when the product was received. Your refund will be processed via your original payment method (excluding shipping and handling costs). Please make sure to check our sizing charts and review your order before checking out.

Products must remain in unworn and undamaged condition.

Items purchased during special promotions and sales are not eligible to be refunded.

To make a return please email us at info@nuance-studios.com with your order details.

Payments

Our payment system is managed by PayPal and Stripe.

 

 

For more information please contact customer service on the Contact page. We usually reply within 24 hours.